Shipping:
Within Australia, Bead on a Wire will send all jewellery orders via registered post for a flat rate of $4.50. This includes insurance of up to $100 for loss or damage. Please note that registered post requires a signature. You should receive your order within 1-6 days, depending on what area of Australia you live in. A FREE local delivery service is currently available to customers in Parramatta NSW and surrounding suburbs (includes post codes 2145, 2150 and 2151).
International orders will be sent via air mail for a flat rate of $10.00. This does not include insurance.
All goods will be packaged in a padded bag and will be shipped within 24 hours of payment being received and cleared. Shipping is FREE for gift certificates. After placing your order please wait for us to email you an amended invoice with the shipping deducted before you make payment.
Please note that earring display stands incur an additional shipping fee of $5.50 as they are larger, heavier and require more packaging. Add this to your shopping cart under 'Shipping - Displays'. They will be carefully packaged in bubble wrap inside a mailing box to prevent damage. Returns Policy:
Bead on a Wire want you to be completely satisfied with your purchase. If you need to return an item, please contact us as soon as possible. It will then be your responsibility to return the item back to Bead on a Wire, in its original condition, at your own cost. Please choose carefully... We do not normally give refunds if you: You can choose between a refund, exchange, credit or repair where goods: are faulty have been wrongly described are different from a sample shown to you, or do not do what they are supposed to
Refunds will not be given if there is reason to believe that the customer has deliberately damaged or misused the item. Payment:
Bead on a Wire offer a range of convenient payment methods. These include:- Bank Transfer or Deposit (Australia only)
- Cheque/Money Order (Australia only)
- Credit Card (via PayPal)
The details for bank transfer/deposit and cheque/money order payments will be provided to you at checkout.
If paying by bank transfer/deposit, please use your name or order number as the reference.If you are redeeming a gift certificate, simply enter your gift voucher code into the comments section when checking out and wait for an amended invoice before making payment. Please pay within 7 days of ordering. Copyright © Bead on a Wire 2007 |
